1.1 We, us, our mean Francesca Oddie Limited.

1.2 You and your mean the purchaser of goods, audio or video content from Francesca Oddie Limited.

1.3 This is a contract between us and you.

1.4 "Lifetime Access" means ongoing and complete access a course for the life of the program, not for your life or the life of Francesca Oddie. 

This is ongoing access at no additional charge until the course is no longer offered, at which time all members will be given at least 1 months notice before a course is closed. Any future closure of the course or community does not affect the refund policy and does not entitle members to any form of refund.

2.1 When you purchase audio or video content from us, we grant you a licence (which is limited, revocable, non-exclusive, non-transferable) to listen to, download or stream such content to your computer and/or other device(s) solely for your personal, non-commercial use. You agree to not otherwise copy, reproduce, distribute or use the content other than as set out in this contract. You must not sell, transfer, lease, modify, distribute or publicly perform the content in any manner and you must not exploit it commercially. You agree to not tamper with the content or create any derivative works therefrom.

2.2 We may terminate your license to use any purchased products if you breach this contract.

3.1 You may request to make payment by instalments. 

If you and we agree that you may make payments by instalments, you must pay all instalments on or before each due date.

3.2 The due date for each instalment is 30 days after purchase and payment of the first instalment and 30 days after each previous instalment.

3.3 All goods sold by us are charged in the currency listed on the order form.

4.1 Voluntary refunds:

(a) If you work through the first few modules of a course and are not totally happy with it, then we will refund your money. 

Captivate has a 7 day refund period. Learn to Predict has a 72 hour refund period.

I believe in my courses and lots of people have experienced amazing insights, fantastic growth, development and results from investing in my programs. This type of progress requires that you follow the course and do the work. 

A change of mind does not constitute a valid reason for cancellation and request for a refund. In considering your refund, we may also charge an admin fee at our discretion.

Requests for refunds must be made in writing within the defined refund period as listed above in section 4.1 (a).

(b) If you receive your money back you must delete every copy of the product and materials that you have downloaded as well as copies you have placed on other devices or media.

(c) being removed or banned from a Telegram group does not entitle you to a refund of your fee.

4.2 If you are entitled to a refund, we will refund your money within two weeks of notice to us and the entitlement arising.

4.3 If you are required to return any goods, you are liable for the cost of returning those goods unless the cost is significant.

4.4 Your refund will be paid in the currency in which it was received by us. If you paid in a currency other than English pounds, you may be liable for the costs of exchange.

5.1 Trade marks used on the Website belong to their respective owners. You must not use any trade mark displayed on the Website without the express written permission of us or the third-party owner.

6.1 Cancellation policy: Tickets are non-refundable.

6.2 Event: Francesca Oddie Ltd. reserves the right to change the event at any time, this includes location. In the unlikely event that this will happen, every effort will be made to ensure an event of an equivalent standard in a reasonable distance from the original location.

6.3 Behaviour: Francesca Oddie Ltd. reserves the right to prohibit entry or eject any person from the Venue OR Zoom based on behaviour deemed inappropriate by Francesca Oddie Ltd. staff and/or its agents and others working under its authority.